BCFS Receives National Contract to Deploy Case Management Teams During Disasters

BCFS Health and Human Services’ Emergency Management Division (BCFS EMD) was contracted by the Department of Health and Human Services (HHS) Administration for Children and Families (ACF), Office of Human Services Emergency Preparedness and Response (OHSEPR) to provide immediate disaster case management services to any state, tribe, and territories in the U.S. affected by a natural or man-made disaster – like a hurricane, earthquake, terrorist attack or hazardous materials incident.

BCFS EMD will develop a national turnkey capability to rapidly deploy teams to provide immediate disaster case management services as tasked by ACF. If a disaster strikes, a team of trained disaster case managers and emergency responders can be deployed to the disaster site within 72-hours to begin meeting the needs of survivors and those impacted by the disaster. ACF deploys its Immediate Disaster Case Management Program when activated by the Federal Emergency Management Agency (FEMA). ACF IDCM is one alternative available to FEMA for the Federal Disaster Case Management Program.

The BCFS Disaster Case Management Team (DCMT) will include case managers, community coordination specialists, logistics specialists, database specialists, and financial coordinators. Teams will be totally self-sufficient and supported by the EMD Incident Management Team (IMT) with full operational, logistical and planning capability. The BCFS teams will provide staffing for ACF’s IDCM missions as directed by OHSEPR.

The DCMT will identify survivors’ most critical needs including food, clothing, shelter, medical care, immediate mental health needs; and secondary needs including child care, temporary housing, financial aid, prescriptions, transportation, utilities, and physical safety and security.

“We believe the effective development of deployable disaster case management resources by the federal government fills a critical role in national preparedness and recovery,” says Kari Tatro, BCFS’ Executive Vice President for Emergency Management Operations. “We are positioned to support the development of a truly unique, national infrastructure that is reflective of our existing deployment model for IMT and Disaster Medical Staffing Teams (DMST).”

BCFS EMD is highly experienced in deploying hundreds of staff for extended periods of response and recovery. Currently BCFS EMD maintains multiple deployable teams with various disciplines, including over 350 case managers, an all-hazards IMT and DMSTs.

The one-year contract includes four optional annual renewal years by OHSEPR.

BCFS is a global system of health and human service non-profit organizations that operates over 74 different programs on a daily basis, covering a range of health and human services.

“Our organizational capacity in residential, community-based and emergency management services allows us to leverage the expertise and resources of our divisions during catastrophic incidents,” says Thelma Gutierrez, BCFS EMD Program Manager.

BCFS has extensive experience with emergency operations’ coordination and plan development through numerous responses to incidents, including the Branch Davidian Incident; Southeast Asia Tsunami; Hurricanes Emily, Katrina, Rita, Dean, Dolly, Gustav, Ike and Alex; Haiti Earthquake; Eagle Pass Tornado; FLDS Event; Texas Wildfire Response; and H1N1 Flu.

In 2012 and again in 2014, BCFS was tasked by ACF’s Office of Refugee Resettlement with providing turn-key emergency sheltering, including disaster case management services, to thousands of youth when an unprecedented number of unaccompanied, undocumented youth entered the United States. BCFS Health and Human Services provided comprehensive services – including case management, educational, medical, and recreation – for several thousand children.

BCFS HHS has remained at the forefront of every major disaster affecting Texas since Hurricane Katrina in 2005, when BCFS HHS, at the request of the State of Texas, sheltered over 1,700 medical evacuees for approximately 8 weeks.

Friday, April 24, 2015